Terms and Condition

Mobile RV Repair | Hurricane, Utah & Surrounding Areas

By approving an estimate, scheduling service, or authorizing Precision RV Repair to perform work, the customer agrees to the following Terms and Conditions.

1. Mobile Service Fee

$75 mobile service fee applies to service calls within approximately 30 road miles of Quail Creek State Park, Hurricane, Utah. For locations more than 30 road miles away, a $75 mobile service fee applies + $4.75/mile over 30 road miles. Locations requiring substantially longer travel may be subject to a custom travel quote before the appointment is confirmed. The mobile service fee is separate from labor, parts, diagnostics, taxes, and other charges.

2. Labor Rate & Minimum

Standard labor is $135 per hour with a 1.5-hour minimum per service call. The minimum labor charge is therefore $202.50, even when the repair takes less than 1.5 hours.

3. Hours of Operation & After-Hours Rate

Regular business hours are Monday through Friday, 8:00 a.m. to 4:00 p.m. Labor performed outside these hours—including evenings, overnight hours, weekends, and holidays—is billed at the after-hours labor rate of $195 per hour with a 1.5-hour minimum per service call. Minimum labor charge is therefore $292.50, even when the repair takes less than 1.5 hours.

4. Estimates

Estimates are based on the information available when the estimate is prepared and are not guaranteed final prices unless, expressly stated in writing. Hidden damage, additional failures, difficult access, changes requested by the customer, or conditions discovered during service may increase the final invoice. When practical, Precision RV Repair will communicate with the customer and obtain approval before performing work that materially exceeds the approved estimate.

5. Diagnostic Services

Diagnostic time is billable labor. Additional diagnostic work may be required to identify the cause of an RV system failure. Approval of diagnostic work authorizes Precision RV Repair to charge for the time reasonably required to diagnose the issue.

6. Parts & Materials

Parts and materials are billed separately. Special-order or non-returnable parts may require payment before ordering. Delays caused by suppliers, manufacturers, shipping, discontinued parts, or unavailable inventory are outside Precision RV Repair's control.

7. Estimate Approval

Electronic approval by text, email, online estimate acceptance, signed estimate, or another documented authorization accepted by Precision RV Repair constitutes authorization to perform the described work.

8. Cancellation & Missed Appointments

Appointments cancelled or rescheduled with less than 12 hours' notice, or appointments where the technician arrives and cannot reasonably perform the authorized service, may be subject to a $100 cancellation or missed-appointment fee.

9. Payment

Payment is due upon completion unless other written terms have been approved. Unpaid invoices may be subject to a 2% late fee after 7 days, where permitted by law, plus legally recoverable collection costs.

10. Customer-Provided Parts

Precision RV Repair may install customer-provided parts at its discretion. Customer-provided parts are not warranted by Precision RV Repair. Labor charges still apply if the part is defective, incorrect, incompatible, or requires additional work.

11. Access & Work Conditions

The customer is responsible for providing safe, reasonable, and unobstructed access to the RV and work area. Precision RV Repair may refuse or stop work if conditions are unsafe or the requested work is outside the technician's capabilities.

12. Existing Conditions

Precision RV Repair is not responsible for pre-existing damage, deterioration, improper prior repairs, manufacturer defects, or unrelated failures. RV systems may be interconnected, and repair of one component may reveal additional problems.

13. Workmanship Guarantee

Unless otherwise stated on the invoice, qualifying labor is covered by a 60-day workmanship guarantee. The guarantee applies only to the specific labor performed by Precision RV Repair and does not cover parts, customer-provided parts, normal wear, misuse, accidents, alterations, unrelated failures, or work performed by another party.

14. Parts Warranty

Manufacturer warranties, when applicable, are subject to the manufacturer's terms. Precision RV Repair does not independently extend a parts warranty beyond the warranty provided by the manufacturer or supplier.

15. Invoice Disputes

Questions or concerns about an invoice should be brought to Precision RV Repair promptly so the company has a reasonable opportunity to review and address the issue before a payment dispute or chargeback is initiated.

16. Acceptance of Terms

By scheduling service, approving an estimate, authorizing repairs, or allowing Precision RV Repair to begin work, the customer acknowledges and agrees to these terms and is responsible for authorized labor, parts, mobile service fees, applicable taxes, and other approved charges. $135/hour standard labor | $195/hour after-hours labor | 1.5-hour minimum on all labor | $75 mobile fee within 30 road miles of Quail Creek State Park | $75 + $4.75/mile over 30 road miles of Quail Creek State Park